When Your Lease Says ‘Structural Envelope,’ It Includes the Roof.

We're a commercial roofing company who helps landlords and tenants shake hands on this touchy topic. Our motive is clarity. We like everyone to get along.

Why Should You Care?

Your lease protects you. Your building envelope protects your business. When either one fails, you suffer the consequences.

Key Points:
Mold, leaks, and structural decay don't just damage the building - they damage your business operations
You're paying for peaceful enjoyment of the space and the ability to operate your business effectively
68% of commercial properties are tenant-occupied - you deserve safe, functional facilities
Deferred maintenance is the landlord's responsibility, not yours - and most landlords understand this once it's formally documented
You have legal remedies available under Indiana law
Clear communication prevents disputes and protects both parties

The building envelope represents the walls and the floor and the ceiling. The basic building bones. It’s the frontline of defense against the elements.

“Triple net is not an escape clause from structural issues.”
Under Indiana Code § 32-31, the structural envelope includes:
Roof structure and covering
Foundation
Load-bearing walls
Floor/ceiling assemblies between stories

Indiana Law Is Crystal Clear

Your Legal Rights Under Indiana Statute
📜 LANDLORD'S DUTY TO MAINTAIN IC § 32-31-8-5
Every landlord must maintain the rental premises in a safe, habitable condition. This includes the building structure and envelope.
What this means for you: The roof isn't optional maintenance, it's a legal obligation.
📜 THE ROOF IS INCLUDED IC § 32-31-8-3
"Rental premises" includes the entire structure—walls, roof, foundation, and all components of the building envelope.
What this means for you: Your landlord can't claim the roof is your responsibility or a "shared cost."
📜 WAIVERS ARE VOID IC § 32-31-8-4
Any lease language attempting to waive the landlord's duty to maintain the premises is void and unenforceable.
What this means for you: Even if your lease says something different, Indiana law overrides it.
📜 YOUR LEGAL REMEDIES IC § 32-31-8-6
If a landlord fails to maintain the premises, tenants have legal recourse including:
Actual damages (repair costs, business losses)
Consequential damages (mold, equipment damage, lost revenue)
Attorney's fees and court costs
Injunctive relief (court order to compel repairs)
Other appropriate remedies as determined by the court
What this means for you: You're not just asking nicely, you have teeth behind this request.

Why These Letters Work

Professional communication prevents delays and helps both parties move forward efficiently.

Creates a Documentation Trail

These letters establish a formal record of your request. Documentation is professional and protects both parties. If matters need to escalate, you have timestamped proof that you communicated professionally and clearly.

Prevents Temporary Patches

The letters position professional contractor assessment as necessary—not negotiable. This isn't about being difficult. It's about getting the right repair the first time, which benefits the landlord (better asset preservation) and you (you get a real solution, not a temporary fix that fails again next month).

Ensures Written Commitment

No verbal promises. No "we'll look into it." Written communication creates clarity and holds both parties accountable. Most landlords actually prefer this—it protects them too.

Establishes Clear Timeline

The letter provides a specific response deadline. This helps landlords plan and prioritize. Most property managers juggle multiple properties and competing priorities—a clear deadline helps them allocate resources appropriately.

Includes Multiple Repair Options

The attached proposal includes patching, restoration coating, and full replacement options. This gives the landlord choices, which most prefer. Landlords can select the approach that makes business sense for them while ensuring you get proper repairs.

Breaks the Cycle of Delays

These letters short-circuit the endless pattern of informal requests with no resolution. Professional communication with clear timelines actually makes the landlord's job easier and gets to resolution faster for everyone.

Two Letter Approaches for Two Situations

Both professional. Both effective. Choose the one that matches where you are with your landlord. Let's just do what's right. Let's follow the rules. It's fairly obvious what's stated in the lease. Here's how I'm going to enforce my rights. Here's my letter. Show it to your lawyer. And let's fix this mess. But let's do it kindly.
When to use:
✓ Newer landlord relationship
✓ First major structural issue with this landlord
✓ Landlord seems reasonable but slow to respond
✓ You want to maintain a cooperative relationship
Tone: Professional, respectful, solution-oriented
Timeline: 14 business days for written response
Positioning: "Let's work together to solve this"
This letter is good for: Situations where you believe the landlord is willing to cooperate but may just need formal documentation and clarity to take action.
When to use:
✓ Extended pattern of neglect (multiple ignored requests)
✓ Repeated dismissed or inadequate responses
✓ Landlord has attempted only superficial temporary fixes
✓ Urgent conditions requiring immediate action
Tone: Firm, formal, assertive
Timeline: 15 business days for written response
Positioning: "This has gone on long enough—action required now"
Includes: Clear explanation of enforcement framework and available remedies
This letter is good for: Situations where previous informal attempts have failed and you need to establish clear legal consequences.

Customize Your Letters

Enter your contact information and we'll pre-fill both letter templates with your business name, address, and contact details.
Perfect! You will receive both letters in your email shortly with your business name, address, and contact information already filled in.

Choose the version that matches your situation and customize the specific roof condition details.
Oops! Something went wrong while submitting the form.

Making Your Letter Effective

Your letter is 70% done. Here's what you customize in 10 minutes.
WHAT TO CUSTOMIZE
Your letters come pre-filled with your business info. You just need to add:
1. Roof Condition Details - Check the boxes that apply (leaks, ponding water, deterioration, etc.) and add 2-3 specific details about impact on your business.
2. Landlord Contact Info - Their name, company, address (check your lease if unsure)
3. Response Deadline - Collaborative = 14 business days from send dateInformed & Resolute = 15 business days from send date(Calculate actual date and write it in)
4. Your Signature - Print, sign, scan or keep for certified mail
5. Attachments - Gather: professional roof assessment, photos, timeline of previous requests (if any)
HOW TO SEND
Send Two Ways (same day):
1. Certified Mail
Print letter + attachments
Go to Post Office, request USPS Certified Mail with Return Receipt
Creates legal proof of delivery (~$8-10, takes 2-5 days)
2. Email
Email PDF to landlord/property manager
Subject: "Formal Roof Repair Request - [Address] - Response by [Date]"
Attach same documents
Gets immediate attention
Keep copies of everything. Document all responses.
WHAT TO EXPECT
Most landlords respond professionally when they see:
Clear documentation of the problem (professional assessment)
Specific repair options and costs
Reasonable timeline
If they try verbal promises: Follow up via email: "Can you confirm in writing by [date]?"
If they want more time: That's okay—get it in writing contingent on their commitment to professional repairs.
If they propose in-house repair: Respond professionally: "The professional assessment requires licensed contractor expertise. Let's find which option in the proposal works for your budget."
If they shop around for quotes: That's fine—just ensure they use a licensed professional contractor.
If they don't respond: Follow up once professionally. If still no response after that, consult a business attorney.

Why the Professional Assessment Matters

Professional evaluation removes guesswork and creates credibility for both parties. A licensed contractor's assessment isn't about proving the landlord wrong—it's about establishing what actually needs to be fixed. Here's how it works:
Step 1: You Submit the Form - After you fill out the contact form, the roofing professional reaches out within 1-2 business days to schedule a free inspection.
Step 2: Professional Inspection - During the visit, they document conditions (photos, video), identify issues, and answer your questions. Cost: free.
Step 3: You Get a Proposal - The professional provides:
Evaluation report documenting what they found
Three repair options with pricing and timelines:

- Patching (quick, affordable)
- Restoration coating (mid-range, extends life)
- Restoration coating (mid-range, extends life)
Step 4: Attach to Your Letter - When you send your formal letter to the landlord, attach the professional assessment. This transforms your communication from a complaint into a professional proposal.
What this accomplishes: Landlord has clear understanding of the problem, sees multiple options, and knows a licensed professional backs your request.
Step 5: Landlord Reviews - Landlord sees professional documentation and has 14-15 business days to respond. They can approve the repair, ask questions (professional is prepared), or shop for competing quotes (that's fine—as long as it's licensed work).
Step 6: Work Begins - Once approved, the professional contractor is already mobilized. Work starts immediately without delays finding new contractors.

Not stirring up trouble. Encouraging peace through progress.

We just have to face our responsibilities in life. We signed up for this. Responsibility is real. Somehow humans gravitate toward contention. We need the oil of the right attitude to prevent friction. Imagine a world where landlords and commercial tenants can speak peaceably. Less cussing.

Our Role: We are a commercial roofing company. We can't make the bill entirely evaporate. But we can give you three options:
Prevent - Stop small problems before they become lawsuits
Recover - Affinity bonds over tar, rubber, plastic (when structurally sound)
Replace - When Band-Aids don't correct structural abnormalities"

Success Stories – Reconciliation

Hammond Retail Plaza
“Tenant documented. Landlord responded. Roof recovered for 40% of replacement cost. Still friends.”
Gary Manufacturing
“Letter sent Monday. Meeting Thursday. Roof approved Friday. No lawyers needed.”
Valparaiso Restaurant Row
“Three tenants united. Landlord saw the wisdom. Costs split fairly. Everyone won.”

Peace Through Clarity.

Everyone can be right. All we do is read the lease and follow the lease. The language is crystal clear. Shoulder the responsibility. Carry your portion of the building. Let’s be grown-ups.
Download Full Letter

Frequently Asked Questions

Still Have Questions? Contact Us
Why do you need my contact information?

We pre-fill your business name, contact information, and address into the letter templates. This saves you time. No copying and pasting. You download documents that are already 70% complete. You just customize the roof condition details and send.

What happens after I enter my information?

Two things happen immediately: First, you get download links for both letter templates with your information already filled in. Second, within 1-2 business days, the local roofing professional reaches out to schedule a free inspection.

The inspection and assessment are what make your letter powerful, so we connect you quickly.

Do you share my information?

Your information is only used to pre-fill your letter templates and to connect you with the local roofing professional. They'll reach out to schedule an inspection and assessment. We don't sell, share, or use your information for anything else. You can unsubscribe at any time.

Will the roofing professional try to sell me something?

Their role is to inspect your roof and provide an honest professional assessment. If your roof doesn't need major work, they'll tell you that. If it does, they'll present options and pricing. The assessment is what makes your letter effective. A landlord can't ignore professional documentation.

Can I use these letters without getting an inspection?

Technically yes. But your letter will be significantly more effective with a professional assessment attached. Landlords are more likely to take action when they're facing professional documentation, not just a tenant complaint.

Who writes these letters?

These letter templates are based on Indiana law and commercial lease standards. They're provided as educational tools to help tenants formally request what they're legally entitled to. Consult with a business attorney about your specific situation and lease terms.

What if I'm in a state other than Indiana?

These letters specifically reference Indiana law and Indiana Building Code. If you're in another state, the statutes and codes will be different. Consult with an attorney licensed in your state to adapt the approach for your situation.

What if the roof damage has already caused mold or other problems?

Document everything. Take photos and videos. Get professional assessment of secondary damages (mold, equipment damage, business interruption). Include this documentation in your letter as evidence that the problem is urgent and causing real harm.

Damages caused by the landlord's neglect (mold remediation, equipment replacement, lost business) may be recoverable in a legal action.

Is this legal advice?

No. These are template letters based on Indiana law and standard commercial lease practices. They're educational tools. Consult with a business attorney about your specific situation, lease terms, and whether legal action is appropriate.